CAN-SPAM Policy

CAN-SPAM Act Overview

The CAN-SPAM Act establishes requirements for commercial email messages sent to recipients in the United States. Email List Database supports CAN-SPAM-aligned outreach practices and requires customers using our databases to comply with the CAN-SPAM Act.

Customer Responsibilities

Customers who use Email List Database contact data for email outreach must:

• Use accurate "From," "To," and routing information
• Use non-deceptive subject lines that reflect message content
• Clearly identify the message as an advertisement where applicable
• Include a valid physical postal address
• Provide a clear and conspicuous opt-out mechanism in every email
• Honor opt-out requests within 10 business days
• Maintain their own suppression lists and honor opt-outs promptly

B2B Email Outreach

The CAN-SPAM Act applies to commercial email messages. While many B2B transactional emails may have exemptions, Email List Database recommends all customers follow CAN-SPAM best practices for all email outreach regardless of message type, as a matter of professional practice and deliverability.

Opt-Out Processing

Email List Database maintains an opt-out request system. Individuals who have received outreach using our databases and wish to be excluded from future contact may submit a request via our Opt-Out Request page.

Contact

Questions about our CAN-SPAM policy? Contact support@emaillistdatabase.com.